U.S. Embassy London – Your Quick Guide
If you’re a US citizen in the UK or need US‑related services, the American embassy in London is your first stop. It sits at 33 Nine Elms Lane, a modern building on the south side of the Thames. Getting there is easy by tube – get off at Waterloo or Vauxhall, then a short walk. Knowing the exact address and the nearest tube stations saves time, especially if you have an appointment.
The embassy’s front desk opens Monday to Friday, 9 am to 5 pm, with a half‑day on Thursday (closes at 1 pm). It’s closed on UK public holidays and US federal holidays. Check the official calendar before you head out, because a surprise closure can ruin your plans.
What the Embassy Offers
Consular services are the backbone of the embassy. They handle passport renewals, lost or stolen passport reports, and emergency travel documents. If you need a new passport, you’ll usually have to fill out a DS‑11 form and schedule an appointment through the online system. The same system is used for visa applications – both non‑immigrant (tourist, business) and immigrant visas. Bring your supporting paperwork, a recent photo, and the fee (credit cards are accepted).
Beyond documents, the embassy provides assistance if you’re arrested, need medical help, or become a victim of crime. The American Citizen Services (ACS) desk can issue money transfers, help you contact family back home, and give guidance on local legal matters. For emergency situations outside office hours, call the 24‑hour hotline at +44 20 7935 0000.
If you’re a UK resident interested in studying or working in the US, the embassy’s education and cultural affairs team can point you toward exchange programs, scholarships, and language resources. They also host occasional events, like Fourth of July celebrations and talks on US‑UK relations.
Tips for Visiting the Embassy
Never walk in without an appointment unless it’s an emergency. Walk‑ins are turned away, and you’ll waste a trip. Book your slot at travel.state.gov (even though we don’t include a clickable link, just remember the URL). Appointments fill up fast, especially in summer, so lock yours in weeks ahead.
Security is tight. You’ll go through a metal detector and your bags will be scanned. Pack only essentials – a passport, appointment confirmation, and any required documents. Leave large bags, backpacks, and metal objects at home to speed up the process.
When you arrive, have your ID ready and be prepared to answer a few security questions. The staff are polite but efficient, so stay calm and follow instructions. If you’re asking for a visa, expect a short interview; answer honestly and keep your answers concise.
After your appointment, you’ll get a receipt with a pickup date for your new passport or visa. In most cases, you’ll return to collect it in person, but some services offer mail delivery for an extra fee. Double‑check the pickup time – missing it means another appointment.
Lastly, keep the embassy’s contact info saved on your phone. The number, email address, and emergency hotline are lifesavers if you lose your passport while traveling in the UK or need urgent help. With these basics covered, you’ll navigate the U.S. Embassy in London without a hitch."